TianKey Cloud is an enterprise-grade AI customer service SaaS. Unify all channels, let AI answer instantly, hand over to human agents compliantly, and visualize everything with BI reports. ¥9.9 for a full year, activate online in minutes.
From AI response to human handover, workflow and analytics — complete customer service lifecycle
LLM + knowledge base dual engine with industry templates for instant onboarding.
BERT + CRF semantic understanding routes each query to the right answer or flow.
One console, all channels: Web, WeChat Official Account, Mini Program, WeCom, Douyin, voice.
Automatic human handover on negative sentiment, explicit requests, quota exhausted — auditable.
Drag-and-drop multi-turn dialogs, conditional branches, API calls — zero code.
Live chat, quick replies, auto session summaries — boost agent efficiency 40%+.
KPI, trend, channel, bot, handover, CSAT, top-miss analysis with CSV export & WeCom daily push.
Complex issues become tickets with SLA enforcement and full tracking.
Standard REST APIs and event subscriptions to connect order systems, CRM, ERP.
Multi-bot routing + user profiles: different groups, different bots, knowledge and tone.
SMS billed at provider cost price — no markup. Bind any mainstream SMS gateway.
Sensitive-word filtering, encrypted transmission, audit logs and access control.
Pay online (WeChat/Alipay/Huifu) and get your console instantly — ¥9.9 for the first year.
Import industry templates or build your knowledge base, set bot persona and flows.
Paste the generated snippet (floating widget or iframe, styling and source params configurable in the console) or bind WeChat / WeCom / Douyin — go live today.
BI insights surface top misses; AI suggestions auto-improve your knowledge base.
Trial ¥9.9 · paid plans from ¥980/year · WeChat / Alipay / Huifu payment · SMS at provider cost, no markup
Prices exclude tax · Invoices supported · Auto renewal reminders · Upgrade anytime
AI handles pre-sales and logistics queries on WeChat + Mini Program, zero drop-off during promotions.
Course inquiries and trial bookings answered by AI; hot leads auto-transferred to agents.
WeCom channel connected; after-sales issues flow into SLA-backed tickets with full traceability.
¥9.9 trial (one year) · Online activation · Money-back guarantee
Start with ¥9.9