Configured for the questions each industry really receives — knowledge, scripts, flows and channels set up together, not a generic template.
On the left, the problems these industries face daily. On the right, what TianKey Cloud actually does about them.
Campaign peaks and repetitive shipping questions are absorbed by AI while agents handle only complex orders.
During enrolment season AI answers questions and collects leads so counsellors spend time on real intent.
Bring scattered platform messages into one desk and keep customers in WeCom for long-term care.
Regulated industries need traceability: AI answers only within approved wording and escalates everything else.
Focused on booking and triage — never giving medical advice, always escalating emergencies instantly.
Pre-sales answers and technical support in parallel, with ticket SLA protecting the delivery experience.
Thousands of SKUs and parameters: make information findable first, then let sales take over.
Overseas channels, time zones and languages are three barriers — integration plus live translation removes them.
These six appear in almost every industry, and we ship a standard playbook for each.
Specs, pricing, policy and campaign rules answered by AI so agents can focus on closing.
Connected to order and logistics APIs for self-service shipment tracking.
Policy explanation, form capture and ticket closure with timed escalation.
Guided flow nodes collect details, store them and notify the responsible team.
Sentiment and sensitive-word detection trigger priority handover and tracked tickets.
IT issues, HR policy and admin requests answered by the same bot that serves customers.
From scoping to stable operation in five steps — typically one to two weeks for most customers.
Map enquiry sources, frequent questions, interfaces and team roles
Load industry templates and your documentation into standard Q&A
Build handover, form capture, API lookups and approval flows
Connect web / WeChat / WeCom / Douyin and your order systems
Weekly review of misses and CSAT, with ongoing knowledge updates
| Stage | Typical need | Recommended plan |
|---|---|---|
| Start-up / single channel | Validate AI results on a budget | ¥9.9 trial → Standard ¥980/year |
| Growing business | Multi-channel, flows, integrations | Pro ¥1,980/year |
| Mid-size team | 50 agents, 50k AI chats/month, best value | VIP ¥2,980/year |
| Enterprise / high volume | 203 agents & channels, dedicated onboarding | Flagship ¥3,980/year |
| E-commerce | Marketplace integration, order & shipment lookup, peak traffic | E-commerce ¥6,980/year |
| Education | Enrolment Q&A, trial-class booking, multi-campus | Education ¥9,980/year |
| Sensitive data / strict compliance | Private deployment, full data control | Standalone from ¥29,800 |
| Deep customization | Private deployment plus custom development & integration | Custom ¥59,800 |
* Plan contents and quotas follow the published Pricing page; the final choice depends on the discovery outcome.
Tell us your industry and enquiry scenarios — we will propose configuration, rollout plan and pricing.
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